Customer Experience

A group of family members meet with CommuniCare guests in the lobby.

Our customer experience is of paramount importance to us. It is, therefore, our unwavering mission to deliver a service-focused environment from the moment our guests walk through our doors to the moment they leave. It’s that simple. Our purpose is to deliver care at every touch point that not only heals but also delights. We believe in serving with pride and want our customers to experience healing in every sensory way. We work to ensure that call lights are answered quickly, that we respond with a smile and most importantly, that we listen to our customers and continuously strive to improve our services.