Notice of Nondiscrimination and Accessibility Requirements

Discrimination is Against the Law

The CommuniCare Family of Companies and all their corporate affiliates (“CommuniCare”) comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).[1]  CommuniCare does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

CommuniCare provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us including:

  • Qualified sign language interpreters and/or
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

CommuiCare provides free language assistance services to people whose primary language is not English, which may include:

  • Qualified interpreters and/or
  • Information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, or if you believe that CommuniCare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex,

You have two ways to file a complaint in person or by mail, fax, or email.

If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

To contact CommuniCare’s Civil Rights Coordinator to file a grievance:
Civil Rights Coordinator
Jason Sparks
[email protected]
CommuniCare, 10123 Alliance Road, Cincinnati, Ohio 45242   Attn:  Legal
513-926-5063

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
A complaint can be filed electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201
Phone:  1-800-368-1019
TDD:  800-537-7697

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

[1] This notice describes your rights as they have been defined in federal regulation.  As of November 2, 2024, the word “sex” refers to prohibited discrimination based on gender.